Return Policy

Any product that is unopened may be returned to us for store credit of equal value within 30 days from the ship date. Items must be returned in an undamaged and untampered condition. Please note that you are responsible for shipping costs and tracking of the returned product.

At Kratom Bird, your satisfaction is important to us. If you have questions regarding quality or product characteristics, please contact us immediately so we can provide further assistance.

If you would like to return your item then you have to contact us first so we can send the right forms for you to fill out before you ship the package back to us.

Do not send any packages to our return address before contacting us!

Return Address: